From "answering phones and pushing paper" right out of college to serving as the lead sales executive for DRI Rubber's USA division, Kris Baucher has spent all 15 years of her post-college career in the rubber manufacturing industry at DRI.
The Coldwater, Ohio, native didn't expect to spend this long within the sector, but has become an invaluable team member and resource for the company.
It may have started as a job that she secured during the start of the Great Recession, but over the years Baucher has proven her mettle as providing the best possible customer service for DRI Rubber. She now oversees the sales and logistics team and is responsible for many lead procurement tasks for the company, a leading reprocessor and upcycler of rubber waste streams and rubber compounds in the global tire and rubber industry.
This success came despite her background as a graphic designer with no prior knowledge of the rubber industry or processes.
"I'm not a chemist and never have been," Baucher says. "But I'm eager to try to learn new things."
Once she received initial promotions and decided to build a career at DRI Rubber, Baucher wanted to understand how the industry worked so she could become more informed about the industry and her company. As that knowledge has grown about fiber reinforced rubber compounds to other components, so has the level and importance of her responsibilities.
Baucher treats each decision she makes as commercial manager as if she were making it from her own household budget.
"You have to be a quick learner in this industry and use common sense, because my role incorporates so many different (tasks)," she said. "Learning what we do, why we do it, and what the benefits to our customers has been a steep learning curve."
Yet Baucher didn't just have to learn the intricacies of the rubber manufacturing industry. She also learned how to make deals and negotiate pricing that would benefit the company. Building strong relationships with other professionals helped with those negotiating skills. And despite the fact that the number of women holding executive positions in the rubber industry is limited, Baucher rarely thinks about the impact that her gender has on any business-related matters.
"I appreciate the opportunity to be treated like a peer," she said, adding that she stands upon her reputation of hard work, integrity and treating all colleagues and customers fairly. She said the rubber industry has come a long way toward having more women in the industry, something that is changing at DRI where a majority of the employees in her department are female. "Traditionally it has been a physically demanding job working with rubber and tires, but the job is now less about strength."
Simply put, Baucher gets things done.
If she needs to research information online, or ask questions of colleagues, she is not afraid to do so. Afterall, she said, that's how you develop relationships.
"One of the ways you can be resourceful is to use the people around you who are more knowledgeable than you to better understand a topic."
As the commercial manager for DRI Rubber's U.S. operations, Baucher and her husband raise their family in small-town Ohio and enjoy the life they have created. She treasures her short and stress-free commute to work that makes it easier for Baucher to stay involved in every department and virtually every strategic project within the company. Her knowledge, organizational and interpersonal skills are on display when supporting the sales, transport, marketing and operational teams.
Working at DRI Rubber has allowed Baucher to steadily gain the knowledge needed to become a subject matter expert. Despite having more than 100 employees globally, Baucher refers to it as a family-owned business. She also appreciates that the company's services help to support environmental sustainability by making recycled rubber components a viable product and option.
"I'm happy to love my job and the company and feel like I am making a positive difference," she said.
Years with company: 15
Years in rubber: 15