PITTSBURGH—It's easy to look at Maplan GmbH and see the machinery. It is, after all, what the company does and does well.
But Maplan may just surprise you with the breadth of its expertise, range of its offerings and depth of its rubber industry knowledge. Because in the end, Maplan has a vision for its role in the industry.
Simply, it wants to meet all of its customers' needs to the best of its ability.
"This will sound like a tagline, but the truth is we have shifted from a machine supplier to a solutions provider," John "JR" Mohl, Maplan's national sales director, told Rubber News during the International Elastomer Conference. "And that does sound so marketing, but it is actually the reality of the situation. … We have great leaders within ACS Rubber Division, within ARPM and a lot of trade organizations that are trying to help the industry, but the suppliers are having to step up, too, and be that resource."
So Maplan, he said, is stepping up.
The company is seeing trends emerge across the industry and it's listening to what its customers need. And it takes those things into consideration as it prepares to move forward, according to Technical Sales Director Ben Puffer.
"For the past six to seven years," Puffer said, "there has been a growing trend as talent leaves the industry, you have a lot of process knowledge, a lot of know-how that is unfortunately retiring. It's passing away. It's moving on. And rubber molders are leaning more and more on the supplier side to fill that gap."