It's one thing to make safety a top priority. It's another to make it part of the culture.
And the latter, well, that's the best way to ensure safe working environments, according to Trinnie Cortez, an executive operations specialist with Tucson, Ariz.-based Caterpillar Safety Services.
"Wherever there are people, there is culture," Cortez said during the Environment, Health and Safety Summit hosted by the Association for Rubber Products Manufacturers and the Manufacturers Association for Plastic Processors. "Culture can be intentional or unintentional. But we need to put this into the context of safety. Incidents happen because of adverse conditions. Can we always blame employees?
"No. It is the attitudes and beliefs that the culture has that influences their behaviors."
In the case of Caterpillar, Cortez pointed to the company's 2003 incident rate, which impacted about 6 percent—or roughly 6,000—employees.
"That is an immense amount of people," Cortez said. "And the cost was astronomical—not just the effects on the 6,000 lives ... but on the families and friends of the people who were injured."
Cortez said the root of the problem lays in complacency. But he also saw this as an opportunity to change the culture, to make safety—both physical and mental—a core component.
"It means learning from our mistakes ... getting everyone actively involved in safety and caring about it," Cortez said. "I've certainly made my share of mistakes. The key is, how do we develop an effective, efficient team?
"I did it by developing a culture to keep people physically and mentally safe."