Here's a list of frequently asked questions that you may have about your subscriptions or account with Rubber & Plastics News. If your questions are not answered below, please feel free to get in touch with us with the details given below.
What do I get with my subscription?
• One year of complete access to our website including premium content
• Home/Office delivery of print and/or digital issue, which includes the December Rubber Directory & Buyers Guide
• Optional daily and breaking news alerts
What is the cancellation and refund policy?
Refunds will not be provided for annual subscriptions. A notice will be sent prior to renewal with the amount and date your credit card will be charged. You may opt-out of automatic renewal by logging into your account.
To change or cancel your subscription, please contact Customer Service at 1-877-320-1726 or [email protected].
What are my payment options?
All subscription packages require credit card payment, and are automatically renewed for your convenience.
You do not have to worry about mailing back renewal notices or missing issues if you forget to renew.
Automatic Renewal Details: We will charge your credit card at the price selected at point of purchase and before each new annual subscription term.
Before each term of service, you'll receive a reminder notice for the low renewal rate then in effect. You may change or cancel your subscription at any time.
What are your rates?
Subscription rates vary depending on the package purchased. Select the package you're interested in to see the rates available for that package.
How do I find my subscription status?
To find out when your subscription expires, change your address, renew your subscription or pay your invoice click here
Do you offer group, education or sponsored subscriptions?
For group subscriptions, please contact [email protected]
How do I change my password?
Change my password
How do I contact customer service?
Contact customer service at 1-877-320-1726 or [email protected].
Live CHAT with Customer Service Monday to Friday, 8:30 AM to 7:00 PM EST