NASHVILLE, Tenn.―Trostel Ltd. is less than a year into marketing its rubber consulting services, but thus far the Lake Geneva, Wis.-based firm is pleased with the result.
The rubber product maker and compounder started this part of its business offerings with the basic mantra, “Bring us your problem, and give us the opportunity to solve it for you,” according to Steven Dyer, Trostel president and CEO.
“That can lead to myriad paths, whether it's in product compounding, whether it's in prepping of that material, whether it's in the processing of that rubber, or the actual design of the part and the application,” he said during the ACS Rubber Division's Rubber Expo, held in Nashville, Tenn., Oct. 14-16. “With Trostel's breadth of experience and knowledge, we're able to drive to real world solutions and root cause analysis.”
Dyer said the firm has dedicated resources and upgrades in its testing and lab capability into the consulting area, and so far the response has been good. And as more people learn about the services, he's confident they will come to Trostel.
“The selfish side of this is several of the people who have brought issues to us are now customers, some on the compounding side and some on the molding side,” he said. “It's been a door opener. As we've been able to prove that we can add value and can be that technical solutions provider and tangibly bring something that makes a difference in their bottom line, then we've been given the opportunity to earn business.”