Skip to main content
Sister Publication Links
  • European Rubber Journal
  • Plastics News
  • Tire Business
Subscribe
  • Login
  • Register
  • Subscribe
  • News
    • Automotive
    • Tire
    • Non-Tire
    • Suppliers
    • ITEC
    • Silicone
    • Online Exclusive
    • Latex
    • Technical Notebooks
    • Executive Action
    • Government/Legal
    • Opinion
    • Rubber Division IEC
    • Blogs
    • Sustainability
    • Products
    • Wacky World of Rubber
  • War in Ukraine
  • Custom
    • Sponsored Content
    • White Papers
  • Resources
    • Directory
    • Classifieds & Mold Mart
  • Data
  • Events
    • RN Events
    • RN Livestreams/Webinars
    • Industry Events
    • Past Events
    • Rubber News M&A Live
    • 2022 Hose & Belt Manufacturers Conference
    • 2022 International Silicone Conference
    • 2022 International Tire Exhibition & Conference (ITEC)
    • 2022 Women Breaking the Mold
  • Advertise
  • DIGITAL EDITION
MENU
Breadcrumb
  1. Home
  2. News
September 18, 2003 02:00 AM

Michelin, Pirelli rank highest in OE tire customer satisfaction

  • Tweet
  • Share
  • Share
  • Email
  • More
    Print

    WESTLAKE VILLAGE, Calif. (Sept. 18)—Pirelli Tire North America Inc. and Michelin North America Inc. took top rankings in a survey of consumer satisfaction with their original equipment tires. In a survey of 30,400 vehicle owners, based on their experiences during the first two years of new vehicle ownership, the Pirelli brand ranked highest in tire satisfaction in the car/compact van segment, while Michelin earned that designation, for the fourth year in a row, in the light truck segment. Uniroyal, Michelin and General followed in the car category; BFGoodrich, Goodyear and Dunlop ranked respectively next in light trucks. The J.D. Power and Associates 2003 Original Equipment Tire Satisfaction Study calculated overall satisfaction based on five factors—tire durability, traction, appearance, ride and handling. The study also noted that owners of non-luxury Japanese and Korean vehicles and compact vans were less satisfied with their OE tires than owners of comparative European and domestic vehicles. The finding suggests Asian auto makers may want to reassess the OE tire specification they use for non-luxury cars and compact vans to ensure customer satisfaction, Jeff Zupanicic, director of tire practice at J.D. Power, said in a release.

    Letter
    to the
    Editor

    Rubber News wants to hear from its readers. If you want to express your opinion on a story or issue, email your letter to Editor Bruce Meyer at [email protected].

    Most Popular
    1
    Officials shut down molding plant blamed for chemical leak in Michigan
    2
    Gust: Tire recycling starts at inception
    3
    Bridgestone investing $36 million on hose capacity expansion
    4
    Circularity critical to solving the sustainability conundrum
    5
    USTMA offers priorities on 6ppd alternatives study
    SIGN UP FOR NEWSLETTERS
    EMAIL ADDRESS

    Please enter a valid email address.

    Please enter your email address.

    Please verify captcha.

    Please select at least one newsletter to subscribe.

    Get our newsletters

    Staying current is easy with Rubber News delivered straight to your inbox, free of charge.

    Subscribe Today

    Subscribe to Rubber News to get the best coverage and leading insights in the industry.

    SUBSCRIBE
    Connect with Us
    • LinkedIn
    • Facebook
    • Twitter

    MISSION

    To serve companies in the global rubber product industry by delivering news, industry insights, opinions and technical information.

    Contact Us

    2291 Riverfront Pkwy, Suite 1000
    Cuyahoga Falls,
    OH 44221

    Customer Service:
    877-320-1726

    Resources
    • About Us
    • Digital Edition
    • Staff
    • Advertise
    • Order Reprints
    • Privacy Policy
    • Privacy Request
    • Terms of Service
    • Careers
    • Ad Choices Ad Choices
    • Sitemap
    Partner Sites
    • Tire Business
    • European Rubber Journal
    • Plastics News
    • Plastics News China
    • Urethanes Technology
    • Automotive News
    • Crain Brands
    Copyright © 1996-2022. Crain Communications, Inc. All Rights Reserved.
    • News
      • Automotive
      • Tire
      • Non-Tire
      • Suppliers
      • ITEC
      • Silicone
      • Online Exclusive
      • Latex
      • Technical Notebooks
      • Executive Action
      • Government/Legal
      • Opinion
      • Rubber Division IEC
      • Blogs
        • Products
        • Wacky World of Rubber
      • Sustainability
    • War in Ukraine
    • Custom
      • Sponsored Content
      • White Papers
    • Resources
      • Directory
      • Classifieds & Mold Mart
    • Data
    • Events
      • RN Events
        • 2022 Hose & Belt Manufacturers Conference
        • 2022 International Silicone Conference
        • 2022 International Tire Exhibition & Conference (ITEC)
        • 2022 Women Breaking the Mold
      • RN Livestreams/Webinars
      • Industry Events
      • Past Events
      • Rubber News M&A Live
    • Advertise
    • DIGITAL EDITION