MUMBAI, India (Jan. 5)—Bridgestone ranks highest in customer satisfaction for original equipment tires, according to a J.D. Power Asia Pacific 2001 India Tire Customer Satisfaction Index study. The study examines customer satisfaction with OE tires at 12 to 18 months of owndership and found that Bridgestone tops three out of the fours factors—appearance, wearability, traction and highway performance—used to gauge overall brand satisfaction. The survey gauged actual responses from customers of 11 automobile manufacturers and six tire makers including Ceat, MRF, Goodyear, JK Tyres and Kumho.
Bridgestone tires rank highest in Indian customer satisfaction survey
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