AGOURA HILLS, Calif. (Dec. 14)—Michelin-brand tires were rated the best replacement tire in the passenger car and light truck categories of J.D. Power and Associates´ most recent Replacement Tire and Retailer Customer Satisfaction Study. The award gives the brand a clean sweep of J.D. Power´s replacement and original equipment ratings in 2000. In the replacement area, Michelin passenger tires were rated No. 1 for the second year in a row, and the company´s light truck tires earned the top rating for the sixth straight year, J.D. Power said. Michelin was rated near the top in all the criteria J.D. Power uses to rate tires, the marketing services company said. J.D. Power based its ratings on responses from more than 7,400 vehicle owners in the U.S. who had purchased replacement tires for their vehicles during 1999.
Michelin tires top J.D. Power replacement tire survey
Rubber & Plastics News wants to hear from its readers. If you want to express your opinion on a story or issue, email your letter to Editor Bruce Meyer at [email protected].