WASHINGTON (Sept. 13)—Bridgestone/Firestone Inc. dealers and company-owned stores will inspect all 1.4 million tires in the government´s Sept. 1 consumer advisory for free, and replace them without cost if customers are still nervous about them, according to Bridgestone/Firestone Executive Vice President John Lampe. Lampe told the Senate Commerce Committee that if owners of the tires choose non-Firestone replacements, the company will reimburse them up to $140 per tire. Originally, while Bridgestone/Firestone refused to recall the tires outright, it offered free inspection and replacement. But then Bridgestone/Firestone CEO Masatoshi Ono said in a letter on the tire maker´s Web site that the company would only replace those tires it found to be defective. Lampe´s statement marks a reversal of Ono´s letter.
Bridgestone/Firestone reinstates inspection/replacement program
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